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32 Writtle Road, ,
Found the staff really helpful when we called. We are computer support company and sometimes require other products for clients, went out their way to help us with issues we had. Will use again. :-)
I guess someone who had a bad experience will always go out of their way to put bad reviews online. At any rate - we've bought call credit, IP phones and IP PBXs and everything's been fast, efficient and we got what we expected.
We purchased some items to later find we didn't order the correct item. They refused to help us change them for the right thing, and refused a refund on them. Their policy does state they reserve this right. This hidden deep in their conditions. As a business, had this transaction been dealt with in a more professional manner, we would have sent several thousand pounds worth of business their way. If we treated customers this way, we wouldn't have any. Plusses: They sell many things. Minuses: Late delivery Rude on the telephone No reply of queries Terrible returns policy