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41 Broomfield Road,
1 review
I would like to thank your staff for the very positive experience I received at your surgery today; the practice was bright, and clean and the reception staff welcoming. I was extremely nervous about having my extraction and my fears were allayed by the kind-hearted professional manner of both the dental nurse and dental surgeon who explained things clearly and chatted to me throughout the procedure. Please forward my thanks onto the members of staff concerned. Kind regards Liz
I used the same dentist here for 30 years. He was brilliant. But he retired and since then this practice has gone from bad to worse. I have never seen the same dentist twice. I never get a clean and polish. Suddenly, I'm being referred to the hygenist to do work the dentist should be doing - although I'm skeptical about that. The receptionists are rude and have got my appointments wrong. Just plain bad! I've visited this surgery every 6 months for 35 years, but NEVER again. The quality of service has become very poor.
I've booked in for a clean and polish with Dr. Goli, he looked at my teeth for 2 seconds and told me I should see a hygienist and I can make an appointment at the reception. Then I was charged £15.90 for a so called 'check-up', that's a rip-off! 2 mins conversation, didn't give me the clean and polish I booked for and charged me £15.90 for a check-up fee, I will never go back there again! p.s. They also mixed up my record with another patient last year and our history records were all mixed up!